Shipping Policy

1. Shipping Coverage

We support both domestic and international shipping through trusted logistics partners.

  • For USA: Free shipping for all orders.
  • For international shipments: Shipping fees vary by region and will be calculated at checkout.

2. Shipping Partners

  • International shipping: DHL, FedEx, UPS.
  • Domestic shipping within the USA: FedEx, UPS and USPS

3. Order Verification Before Shipping

To ensure the product is distributed to the appropriate healthcare professionals, orders are only processed after verification of the customer's qualifications. The verification process includes:

  • Providing a valid medical practice license or professional certification.
  • Accurate contact details and shipping address.
  • Order review and approval by the Mirari Doctor team.

4. Processing & Delivery Time

  • Orders will be processed within 3 business days after verification is complete.
  • Estimated delivery time:
    • Domestic (USA): 2-5 business days.
    • International: 5-10 business days, depending on the region.

5. Order Tracking

Once the order is shipped, customers will receive a tracking number to monitor the delivery status through the corresponding shipping provider.

6. Delays or Lost Shipments

  • If an order is delayed beyond the estimated timeframe, customers can contact us for assistance.
  • In case of loss or damage during shipping, Mirari Doctor will coordinate with the shipping partner to resolve the issue.

Contact Support

  • Email: contact@miraridoctor.com
  • Address: 600 North Bridge Road #13-01 Parkview Square, Singapore